On the shift
Call times, briefings, dress codes, breaks and what “strike” means.
Back of houseAt an event, back of house is every area guests don't see, such as the kitchen, storage and loading dock, and the staff who work there.GlossaryCall timeAt an event, call time is the time you must be on site, checked in and ready to work. It's usually well before guests arrive.GlossaryFront of houseAt an event, front of house is every area guests can see, such as the entrance, bar and dining room, and the staff who work there.GlossaryLoad-inAt an event, load-in is when equipment, decor and supplies come into the venue and get set up before the event starts.GlossaryLoad-outAt an event, load-out is when everything brought in for the event is taken down, packed and removed from the venue after it ends.Glossary